Scott Davis has nearly 20 years of experience in product support, engineering, and management. He has strong leadership abilities and experience in building highly effective, efficient, service-oriented support organizations from the ground up. Furthermore, he has a well-established career in management with a proven track record of increasing department efficiency, establishing and improving processes and exceeding customer expectations. He is a professional manager with a strong work ethic and attention to detail, as well as results-oriented leader, and a problem solver with excellent communication skills. Other core competencies include:
Strategic Resource Management • Operations Management • Organizational Leadership • Customer Care • Performance Metrics • Employee Development • Process Improvement • Data/Call Center Operations • Strategic Partnerships • Influence & Problem Solving • Creativity/Innovation/Change